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Help & FAQ
FAQ - Frequently Asked Questions
Questions and answers (FAQ) on the topic of CBD. Here are some frequently asked questions about cannabis oil in connection with Redfood24. As this collection will continue to grow over time, it's worth checking the site from time to time. Should you have further questions or need assistance, please don't hesitate to contact us. Our team will be happy to help you.
Yes, CBD is legal for adults to purchase as a dietary supplement in Germany, because cannabidiol is not a medicinal product according to Section 2(3) of the German Medicines Act. The EU Food Supplements Directive 2002/46/EC also points out that the use of nutritional plant raw materials such as cannabidiol (CBD) is expressly assigned the role of a dietary supplement and can therefore be freely purchased on the market. In Germany, CBD products with a THC content of less than 0,2% are legal and declared as dietary supplements.
Why different CBD strengths? Expand
Every person is different and has their own well-being. Sometimes just a few milligrams of CBD are enough to achieve the desired effect, while others simply need more to achieve their own well-being. The dosage is also important here. For example, 4 drops of a 5 percent CBD oil are equal to 2 drops of a 10 percent CBD oil. Therefore, it is of course better to put only 10 drops under the tongue instead of 5 drops so that the mucous membranes absorb the CBD oil. Of course, 4 drops of a low-dose CBD can also be taken, but many people do without this and prefer the high-dose version in order to take in a smaller amount.
Does CBD cause side effects Expand
As a rule, CBD has little to no side effects when used properly. However, as with many other herbal remedies, CBD can also have side effects and interactions. In addition to taking it, it can lead to a dry mouth, slight tingling and burning in the mouth/throat area, but this is normal.
How do I store CBD oil? Expand
It is best to store opened bottles in a dark place at room temperature (please always store upright). If the oil's ability to flow decreases (due to cold), it is best to warm the bottle for 2-3 minutes in a warm water bath. If storing for a longer period of time, please choose a cool place (e.g. refrigerator). Use within 3 months of opening the bottle! If stored correctly, hemp oil in this form will last for 18 to 24 months unopened.
How quickly does CBD oil actually work? Expand
When taken orally, CBD oil can take effect after just 10 to 15 minutes.
At what age can I buy CBD? Expand
At REDFOOD24, CBD products can be purchased from the age of 18.
Does CBD oil have an intoxicating effect? Expand
No! The active ingredient that causes a "high" is THC. In Germany, CBD products with a THC content of less than 0,2% are legal and therefore do not fall under the Narcotics Act (BTM).
Do you run a wholesale business? Expand
Yes, for wholesale orders, please contact us or simply register under the B2B category.
An overview of your order history is available in your account area. You can also track your orders in this area. As soon as your item is shipped, you will receive a shipping confirmation by email containing a tracking number. You can use this number to track the delivery history of your order at this link: https://www.dhl.de/de/privatkunden/dhl-sendungsverfolgung.html.
Why can't I pay with Paypal? Expand
The sale of products containing cannabidiol or CBD is not permitted with Paypal. Regardless of whether these products may be permitted in regular retail, Paypal has decided not to allow such products. Therefore, we cannot offer this payment method.
What is the difference between CBD Gold Premium Hemp Oil and CBD Premium Hemp Oil? Expand
CBD Gold is filtered multiple times, giving the CBD its "golden color" and its unique, mild, nutty flavor.
Where can I find the certificates? Expand
The certificates are stored with the respective product.
How much CBD should I take? Expand
Based on customer experience, the most effective dosing option is the step-up method. That is, start with 2 drops, twice a day for 2 days and then increase the amount to 4 drops, twice a day for another 4 days. Then increase the dose to 2 drops, twice a day.
From there, you can adjust the dosage, either increasing or decreasing it. We recommend taking no more than 10 drops twice a day. If you exceed this amount, consider increasing the strength of the oil and taking fewer drops.
Why does the taste and color of CBD oil vary? Expand
The production of CBD oil is a natural process, so the harvest is never the same. It varies throughout the year depending on the length and frequency of dry and rainy periods.
However, our oils ultimately all have the same health benefits and we guarantee the stated CBD concentrations based on our laboratory tests.
Should CBD oil be stored in the refrigerator? Expand
Since CBD is very sensitive to light, Redfood24's CBD oil is delivered in a brown glass bottle with opaque outer packaging. Storing it in the refrigerator will extend the shelf life of the CBD oil even further. However, the refrigerator should not be set too high, otherwise ice crystals can form in the oil and the consistency will become more viscous.
What do I do if I find it difficult to count the drops? Expand
When you drop CBD oil under your tongue, it is often difficult to count the individual drops. This is often because there is still some saliva under the tongue. This reduces the sensation of touch under the tongue. Therefore, swallow all liquid in your mouth before taking CBD oil. It can also be helpful to stand in front of a mirror when counting the drops. Many people find this to be the most reliable method.
What do I do if I don’t like the CBD oil? Expand
You can mix CBD oil with a neutral-tasting cooking oil and then drip it under your tongue as usual. You can also mix it with food.
Can you cook with CBD oil? Expand
In principle, CBD oil should not be heated too much, otherwise it can evaporate and be lost. This happens at around 160 degrees. However, it is possible to pour the oil over hot and cold dishes. However, the larger the portion of the dish, the more the CBD oil is diluted. Fatty foods generally promote the absorption of CBD oil, but dropping it under the tongue (sublingually) is more effective than taking it with food.
If you do not want to do without taking CBD through food, we recommend choosing CBD oils with a high CBD content to compensate for the reduced absorption of the ingredients.